Hospital Reception English: 16 Real-Life Conversations

Sixteen realistic reception-desk scenarios for B1+ medical and nursing students, featuring Sharon at the front desk and patients and caregivers from Vietnam, Indonesia, and the Philippines. Each conversation has audio, a full dialogue, key vocabulary with Traditional Chinese notes, and a role-play prompt.

🏥 Conversation 1 First Visit — Registration Desk 🧭 Conversation 2 Finding a Department — Directions 💳 Conversation 3 Paying the Bill — Cashier Counter 💊 Conversation 4 Picking Up Medicine — Pharmacy Counter 📅 Conversation 5 Making a Follow-Up Appointment 🩸 Conversation 6 Blood Test — Finding the Lab 📋 Conversation 7 Work Permit Health Check 🗣️ Conversation 8 Language Barrier — Calling an Interpreter 🔁 Conversation 9 Missed Appointment — Rescheduling ♿ Conversation 10 Requesting a Wheelchair 🪪 Conversation 11 Expired Insurance Card 🚨 Conversation 12 Emergency — A Fall at Home 💉 Conversation 13 Vaccination Record for a New Job 🔄 Conversation 14 Refilling a Chronic Prescription 👩‍👧 Conversation 15 A Daughter Interpreting for Her Mother 🏡 Conversation 16 Discharge — Going Home