Đức, a factory worker from Vietnam, discovers his health insurance card has expired.
Đức: Hello. I want see a doctor, but... this card doesn't work.
Sharon: Let me see it. (checks card) I'm sorry, this NHI card expired last month. Did you change jobs recently?
Đức: Yes, new factory, two months.
Sharon: I see — your new employer needs to update your insurance. For today, you can pay the self-pay price and ask your employer to fix it for next time.
Đức: How much today?
Sharon: About eight hundred dollars, same as a new patient.
Đức: Okay, I understand. I will talk to my boss.
Sharon: Good idea. Also bring your ARC next time, just in case.
Đức: Yes. Thank you, sorry for the trouble.
Sharon: No trouble at all, this happens a lot.
| Key Vocabulary | 中文筆記 |
|---|---|
| expired | 過期 |
| employer | 雇主 |
| update insurance | 更新健保 |
| self-pay price | 自費價格 |
| just in case | 以防萬一 |
Role-play this dialogue with a partner — one plays Sharon, one plays the patient. Then switch roles. What other reasons might cause an insurance card to stop working?
還有哪些原因可能導致健保卡無法使用？