Lan, a mother from Vietnam with limited English, brings her teenage daughter Emma to help translate.
Emma: Hi, this is my mom — she doesn't understand English or Chinese very well. I can help translate.
Sharon: That's very helpful, thank you. What does your mom need today?
Emma: She has a headache, very bad, for one week.
Sharon: Okay, I'll register her for Neurology. Can you ask if she has any other symptoms, like fever or blurry vision?
Emma: (asks her mom) No fever. Sometimes she feels dizzy too.
Sharon: Alright, I've noted that for the doctor. Here's the registration number — go straight up to the third floor, Room 305.
Emma: Thank you so much for your patience.
Sharon: Of course. You're doing a great job helping her.
| Key Vocabulary | 中文筆記 |
|---|---|
| translate / interpret | 翻譯 |
| symptoms | 症狀 |
| Neurology | 神經內科 |
| blurry vision | 視力模糊 |
| register | 掛號 |
Role-play this dialogue with a partner — one plays Sharon, one plays the patient. Then switch roles. What would you do if the child wasn't old enough to understand medical words?
如果小孩年紀太小,聽不懂醫療用語,你會怎麼辦?