Hoa, an older worker from Vietnam with very little English, needs an interpreter to talk to the doctor.
Hoa: Sorry... I no English good. Doctor... talk?
Sharon: That's okay, don't worry. Do you speak Vietnamese?
Hoa: Yes, Vietnamese.
Sharon: I'll call our translation service — one moment, please. Hello, this is Sharon at reception, I need a Vietnamese interpreter for a patient. Thank you.
Sharon: Someone will translate by phone in a few minutes.
Hoa: Thank you, thank you.
Sharon: You're welcome. Please sit here and wait. When the doctor calls your number, I'll bring the phone with you.
Hoa: Okay, I understand now.
Sharon: Great — it's number 15, right? I'll come get you.
| Key Vocabulary | 中文筆記 |
|---|---|
| interpreter / translator | 口譯員／翻譯 |
| translation service | 翻譯服務 |
| don't worry | 別擔心 |
| patient | 病人 |
| wait here | 在這裡等 |
Role-play this dialogue with a partner — one plays Sharon, one plays the patient. Then switch roles. What would you do if no interpreter was available for 30 minutes?
如果三十分鐘內都沒有翻譯人員，你會怎麼做？